• The patented technology behind the WaterBoss® Built-In Self Cleaning Filter is the exclusive self-cleaning media that removes dirt and sediment down to 20 microns and prevents these harmful components from entering your homes’ water supply. In addition, it helps extend the life of the softener’s resin bed. It eliminates the homeowner’s need for costly add-on cartridge filters that require frequent replacing, and assures “whole-house” dirt and sediment filtration.

    • The following supplies are included:

      • Manual & Installation Guide
      • Water Test Strips
      • 12v Transformer
      • Overflow Elbow
      • Drain LIne

      Following are additional supplies needed*:

      • 1″ NPT Female Connectors (2)
      • 1/2″ Overflow Tube
      • Drain Line Hose Clamp

      *WaterBoss recommends to use a braided stainless steel Water Softener connector.

    • WaterBoss® assures each of its water treatment systems are held to the highest quality standard. Each unit is designed, built, and rigorously tested in our technologically advanced testing facilities. WaterBoss products have set an unmatched precedent in the industry for innovation and quality control.

    • Use Model 900IF Iron Filter if you notice a “rotten egg” or sulfur odor in your water, or if you have excessive iron in your water. Use Model 900NF Acid Neutralizing Filter if your water has a low pH.

    • Click here to find the store nearest you that carries WaterBoss. You can also give us a call at our HelpLine at 1-800-437-8993 from 8am – 5pm EST.

    • Trace amounts of sodium are added to the water unless potassium chloride is used as a regenerate. Sodium chloride or potassium chloride are used to recharge the ion exchange resin bed, allowing the resin to continue to remove the hardness from your water source. The majority of this regenerate is washed down the drain in the process.

    • Regenerant (salt or salt substitute) is used to clean the hardness off the resin inside of a water softener. There are currently two types of regenerant that may be used:

      • Pellet
      • Solar Salt

      For a salt substitute, potassium chloride may be used. However, potassium chloride is not recommended where iron is present in the water supply. Where there is iron in the water, pellet salt with a rust remover is recommended. The use of rock salt is not recommended because it contains impurities.

    • A process called ion exchange is used to remove hardness. The resin in a softener acts like a magnet, pulling hardness out of the water. Once the resin has reached its capacity or can’t attract any more hardness, it cleans itself by regenerating. Regenerant (salt or salt substitute) is used to clean the hardness off the resin. Click here to read in greater detail how a water softener works.

    • You’ll want to test for hardness, iron, and pH if you have well water; hardness, pH, and chlorine for those on city water. You may contact us to request a FREE test packet from WaterBoss which contains hardness and pH test strips. You may also want to consider contacting Waterscreen National Testing Laboratories, Inc. at 1-800-458-3330 9am – 5pm EST. For those on city water, you can also contact your local water department. If you are experiencing iron stains with municipally supplied water, you should also test for iron.

    • Hardness is made up of calcium and magnesium – rock that is dissolved in your water. With this in your water, it is difficult to wash because the hardness prevents soap from lathering. Hardness also leads to scaling in pipes and water heaters. Hardness is described in grains per gallon (gpg) or parts per million (ppm).

    • Every WaterBoss comes with a video, owner’s manual, water test strips, and 8′ of drain line.

      • WaterBoss is the only appliance with a separate, built-in, whole-house self-cleaning dirt and sediment filter.
      • Our patented directional flow screen system allows WaterBoss to use all the space in the tank for resin. That means more softening power!
      • The low, easy-to-fill salt compartment is a labor saver.
      • WaterBoss saves operating expenses by using up to 50% less salt and up to 80% less water per regeneration than conventional softeners. WaterBoss also operates on 12-volts while other softeners use at least 24 volts.
      • WaterBoss can regenerate in as little as 15 minutes while conventional softeners can take nearly two hours.
      • Setting the controller is easy: push 1 button to enter your setting number and the computer does the rest.
      • If you have guests or go on vacation, there is no need to modify controller settings – the computer adjusts automatically.
      • WaterBoss looks as fine as it works; you can even feel the quality. Plus, WaterBoss takes up far less space than conventional softeners.
      • WaterBoss features a safety shut-off – its only job is to help prevent the possibility of overflow. Other softeners use float systems for adjusting the amount of water flowing into the brine tank. With a WaterBoss, the controller determines brine refill. The safety shut-off in WaterBoss is only for preventing brine tank overflow.
      • WaterBoss has a packed resin bed and allows for reserve capacity. This reserve also allows WaterBoss to regenerate with clean, soft water.
    • Check your WaterBoss every month. Whenever you see water above the salt, fill WaterBoss with salt or salt substitute.

    • Call our Help Line Monday through Friday at 1-800-437-8993, 8am to 5pm EST to find the Authorized Service Center nearest you. Or check the store nearest you that carries the WaterBoss line.

    • The whisper-quiet operation of WaterBoss along with its compact size allows installation in more accessible places such as laundry rooms and basements. WaterBoss can also be installed in temperate outdoor conditions.

    • You can call our Help Line at 1-800-437-8993. The number is available weekdays from 8am to 5pm EST.

    • It saves money by preventing costly scale build-up in your household plumbing and fixtures. It reduces the energy cost for heating water and prolongs the life of water-using appliances. Water softening cuts the cost of cleaning supplies by up to 75%. It helps keep your showers, sinks, and commodes clean. Clothes washed in soft water last up to 30% longer. Soft water is better for your hair and skin.

    • WaterBoss offers a complete softener and filter line designed to meet your specific water problems. To determine which WaterBoss is right for you, please visit our Water Softener product page.

    • Yes, chlorine is added to our water supply to protect us, however once chlorine has served its purpose, there are many benefits to chlorine removal. Click here to learn more.

    • The answer is no. Iron water falls into three categories: ferric, ferrous, and iron bacteria. It is important to determine the type of iron in your water before deciding which type of equipment you need for iron removal. Click here to learn more.